OVERVIEW

This privacy policy (this “Policy”) applies to STNDBY, LLC, STNDBY.com (the “Site”), and its related parties and affiliates (hereinafter referred to as “we,” “us,” or “our”). We strive to deliver premium service for our members, and we value our members business and loyalty. We recognize that privacy is an important issue. We have developed this Policy to explain our practices regarding the personal information we collect from you or about you when you request service from us, through written or verbal communications with us, or when you use this website.

 

By accessing or using our website, or submitting information to us, or otherwise agreeing to this Policy, e.g., in the context of applying for membership or for use of any of our services, you understand and consent to our collection and use of your personal information as described herein.

PERSONAL INFORMATION WE COLLECT
When you visit the STNDBY.com, our hosting site automatically collects certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual pages you view and how you interact with the Site. We refer to this automatically collected information as “Device Information”.

 

MEMBERSHIP

STNDBY is a private member-only business. When you submit a request for membership we collect the following information: first name, last name, e-mail address, telephone number; city you reside in and who you were referred by. In addition, you must set a personal password for your account should your request for membership become approved.  We are at liberty to approve any member we see fit and deny any applicant we choose to do deny. The personal information described in this paragraph is called “Personal Information".

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Please note: When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when members request service through the Site, we collect certain information including your name, billing address, payment information (including credit card numbers, email address, and phone number). We refer to this information as “Order Information”.  Outside the general information required to submit a request for membership, we do not collect any additional information from non-members.

 

 

TEXT MARKETING AND NOTIFICATIONS
We do not send marketing text to non-members. Members may receive text updates and notifications from us regarding their service orders. Anyone can subscribe to our mailing list and can unsubscribe at any time if they choose to do so. For member text update and notifications, message and data rates may apply.
 

HOW WE USE YOUR PERSONAL INFORMATION
We use members personal information that we collect to fulfill service orders placed with STNDBY. This includes processing your payment information, arranging your service request, and providing you with invoices and/or service order confirmations.

SHARING YOUR PERSONAL INFORMATION
We do not sell your personal information. Your personal information is only shared/transmitted with our payment processing system when service orders are placed.  We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

 

BEHAVIORAL ADVERTISING
STNDBY does not do targeted advertising, we may however, engage with the public throughout various social media platforms.

DO NOT TRACK
Please note that we do not alter our site’s data collection and use practices when we see a Do Not Track signal from your browser.

DATA RETENTION
When members request service and pay for service through our site, we will maintain your order information for our records unless and until you ask us to delete this information.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at legal@stndby.com

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